A: 1. Once you want to make an order, choose your size and color and click on the 'ADD TO CART' button on the product page. 2. Review the items in your shopping cart by clicking the 'VIEW CART' button. 3. Click on 'CHECK OUT' to write down your address. 4. Choose a payment method by clicking “CONTINUE TO PAYMENT METHOD” to complete your order.
Q: How can I choose the right size?
A: We adopt international size chart. Please compare it with your own body size. And for each product, it has a detailed size in the description. You need to scroll it down to see it. And you can also see if it has various size available.
Q: Which destination does focakape ship to? How long does the delivery take?
A: We could ship worldwide. Receiving Time=Processing time + Shipping time It normally takes 3-5 business days for us to process your order. And the shipping time is 5-7 workdays for express shipping and a few more days for standard shipping.
❗❗ In the case of force majeure (epidemic, natural disaster), regional logistics (or global logistics) is slow. Please wait patiently.
We will try our best to supervise the logistics company to deliver the goods.
Customers can ask us about the progress of the order. We promise not to hide and mislead customers.
Q: How much will I pay for the delivery?
A: According to the different logistics freight for each period, we will set up different freight rules, you can pay attention to the header at the top of the website to get the latest news.
Q: How many duties and taxes will I have to pay?
A: In general, there are only a small number of countries that need to clear customs. If your order needs to be cleared, and you need to make a payment, please contact us directly first. We will do our best to solve the matter for you. Please do not worry about it.
Q: Which payment method does accept?
A: We only accept PayPal account or credit or debit card via PayPal now. So sorry for causing you such inconvenience.